Introducing Scenario: a new way to create interactive learning experiences

Most workplace training focuses on delivering information—but knowing something isn’t the same as knowing how to use it. That’s where Scenario, Easygenerator’s new feature, comes in.

Scenario lets you create interactive, decision-based learning experiences where learners face real-life situations, make choices, and experience the consequences. Instead of passively reading content, they engage, think critically, and apply their knowledge in a safe environment.

What is Scenario?

Scenario is a branched learning tool that brings training to life. Learners step into realistic situations, make decisions, and see how those choices play out—just like in the real world.

Unlike quizzes, which check what someone remembers, scenarios test how well learners can apply their knowledge. This makes training more engaging and practical, helping employees build confidence before facing actual challenges.

Why Scenario makes learning more effective

Scenario-based learning doesn’t just test what learners know—it shows them how to use that knowledge in their work. Here’s why Scenario is so powerful:

• Drives engagement: Learners take an active role instead of just reading or watching.
• Boosts knowledge retention: Learning through experience makes information stick.
• Builds decision-making skills: Learners practice in a safe environment.
• Encourages critical thinking: They evaluate options and see real outcomes.
• Gives instant feedback: Every choice leads to a response, reinforcing learning.

How Scenario supports contextual learning

Scenario works best when it’s part of a contextual learning approach—a method that helps learners connect knowledge to real-world situations instead of just memorizing facts.

For training to be effective, learners need three things:

1. Knowledge transfer

Start by delivering the key information in a clear, structured way. This could be through:

• text, videos, or interactive elements
• step-by-step breakdowns
• quick knowledge checks (quizzes, reflection questions)

2. Application examples

Show how this knowledge applies in real life. Easygenerator makes this easy with:

• how-to guides that break down processes step by step
• videos that demonstrate actions
• audio recordings for role-play scenarios

Explaining why an example is good (or not) helps learners understand the logic behind decisions.

3. Hands-on practice with scenarios

This is where Scenario makes the difference. Once learners understand the concept, they can apply it in a safe environment.

Let’s take an example: you’re training employees on delivering bad news.

1. Start with knowledge transfer. Teach the principles of professional communication.
2. Show examples. Share video or audio clips of real or simulated conversations. Discuss what worked and what didn’t.
3. Let learners practice with a Scenario. Put them in a situation where they must choose how to respond. Each choice leads to a different outcome, reinforcing the lesson.

Most scenarios offer three choices—a good, neutral, and poor response—but you can customize this based on your training needs.

Key use cases for Scenario

Scenarios are great for any training where decision-making matters. Here are some top use cases:

Compliance & risk training

• Example: A bank trains employees to spot suspicious transactions in anti-money laundering training.
• Why it works: Instead of memorizing policies, employees practice applying them in realistic situations.

Customer service & soft skills

• Example: A retail company creates a Scenario where customer service reps handle tough customer interactions.
• Why it works: Reps can practice their responses and see how different approaches affect the outcome.

Sales objection handling

• Example: A software company trains sales reps to respond to customer objections.
• Why it works: Salespeople learn to refine their messaging by seeing what works—and what doesn’t.

IT & security awareness

• Example: Employees analyze phishing emails and decide if they’re scams or legitimate.
• Why it works: Learners develop stronger cybersecurity habits through hands-on practice.

Decision-making under pressure

• Example: A healthcare company trains nurses on emergency response scenarios.
• Why it works: Nurses learn to make quick, informed decisions in a safe environment.

Employee onboarding

• Example: New hires go through a Scenario that teaches workplace policies, like requesting PTO or escalating issues.
• Why it works: Interactive onboarding reduces the time needed for managers to explain policies.

Product training

• Example: Retail employees practice explaining product features to customers.
• Why it works: Ensures sales teams understand products and can communicate their benefits effectively.

How to add Scenario to your course

Adding a Scenario to your e-learning course is simple. You can create a branched scenario without any technical skills using our drag-and-drop builder.

Plus, you don’t even have to start from scratch. You can use existing layouts and customize them to your use case. Upload your background, choose an avatar, and add your dialogue and feedback.

Here’s a quick tutorial on all the ways you can create a Scenario with Easygenerator:

Wrap up

Scenario takes learning beyond memorization—it immerses learners in real-world situations, where they think, decide, and apply their knowledge.

By combining knowledge transfer, real-world examples, and hands-on practice, Scenario helps learners not only understand concepts but also use them with confidence.

If you’re training employees on compliance, customer service, sales, or leadership, Scenario can bring your learning to life.