How Nemko saved decades of expertise by creating a global knowledge-sharing culture

Nemko is a global company with more than 800 employees across 10 countries. It provides safety, security, and sustainability of products and systems by providing third-party assurance and solutions.

Founded in 1933, Nemko has a long history and a dedicated workforce with some employees who have been with the company for 30 to 40 years. As Digital Learning Manager, Stefania Lusso is responsible for ensuring that employees have access to the knowledge they need when they need it.

But with only one person managing digital learning, Nemko’s training wasn’t keeping up with business needs. Meanwhile, long-tenured employees were retiring, taking decades of expertise with them. Stefania knew there had to be a better way.

Before adopting Easygenerator, Nemko relied on a gamified training tool that—while effective—was complex and time-consuming to manage. Course creation was limited to Stefania, the only system administrator, and it required multiple in-person workshops with subject-matter experts.

This top-down approach led to bottlenecks, slowing the learning process. Just a few minutes of online training took weeks to develop. Plus, there was no way to involve employees outside headquarters, where Stefania was based.

So, their expertise was never captured. And because of the long development cycles, by the time a course was finalized, its content was often outdated. Without a scalable solution for capturing and sharing expertise, critical company knowledge was at risk of being lost.

While looking for ways to improve learning, Stefania came across Easygenerator’s webinars on democratizing learning. The idea was simple: instead of relying on a single person or team to create training, employees could share their knowledge independently. For her, this was an a-ha moment. She realized Nemko needed a solution that would allow employees to create and share e-learning courses without requiring special training.

Easygenerator turned out to be the perfect fit. Its intuitive design made it easy for employees to start creating learning content independently, eliminating the need for lengthy workshops. “We don’t have time to learn complicated digital tools—they need to be intuitive. Easygenerator is very easy to use,” says Stefania. And with Easygenerator’s live, 24/5 customer support, employees could create courses anytime without worrying about getting stuck—even outside of Stefania’s working hours.

Since implementing Easygenerator, Nemko’s training bottlenecks are gone. Training is delivered in hours instead of weeks. 285 out of 800 employees have started using the tool, and 75 have published e-learning courses.

Best of all, Nemko is now capturing critical knowledge on a global scale. Employees can now document their expertise, ensuring that valuable information is passed on to others. On top of that, Easygenerator’s AI features have made course creation even faster and easier. The ability to instantly improve text, summarize, and generate questions has helped employees structure their knowledge efficiently. But EasyAI hasn’t just benefited subject-matter experts—it’s also transformed Stefania’s own experience with content creation.

She now feels much more motivated to create her own content on L&D topics like compliance. “I’m one of those people who cannot write on a blank page,” she says. “With EasyAI, I know that I have a partner helping me—to revise the language, make it shorter, or create a question,” she says.

Implementing Easygenerator wasn’t just about introducing a new tool—it marked a complete shift in Nemko’s approach to training, moving from a top-down model to a bottom-up one. Stefania positioned Easygenerator as a way to “share knowledge” rather than “create courses” to make the process feel more accessible and less intimidating to employees.

She promoted webinars on e-learning and on how to use Easygenerator, which were hosted by the Easygenerator team. Attendance was high from the start, showing strong interest across the company.

To drive adoption, Nemko launched a company-wide competition where employees were invited to create courses on any topic. And with the introduction of Easygenerator’s AI features—especially the doc-to-course converter—getting started became even easier. Employees could quickly turn existing materials into engaging e-learning, reducing the time and effort needed to create courses. Today, around 10% of Nemko’s employees actively share knowledge using Easygenerator.