How Odido increased training output with only 25% of L&D resources
Within 1 year of using Easygenerator, Odido Netherlands fulfilled 100% of training requests, creates training faster, and has seen the number of training resources created increase fivefold.
At a glance
Company
Odido is a telecommunications company that provides mobile services in multiple countries, supporting thousands of employees with company wide training.
Headquarters
The Hague, Netherlands
Industry
Telecommunications
Employees
2,000
Key features used
Odido is a global mobile telecommunications brand. Active in 9 countries worldwide, Odido has over 220,000 employees. The company’s L&D department is responsible for offering training company-wide and faced the challenge that they couldn’t meet the high demand for training requests.
Dennis Mooldijk is a Training and Development Specialist at Odido Netherlands. His responsibility is fulfilling training requests ranging from product training, compliance, and code of conduct training to partner training (reseller product training) and work instructions. In the fast-paced and competitive telecom industry, there are ever-growing learning requests.
Odido’s L&D department, however, faced a significant reduction in resources. How could Dennis fulfill increasing numbers of training requests with fewer L&D staff?
Key results
- Fulfilled 100% of training requests within one year
- Created training 12x faster than before
- Achieved a 500% increase in training output
- Scaled training with only 25% of previous L&D resources
Meeting growing training demand with fewer L&D resources
Challenges
- Reduced L&D capacity: from 14 trainers to 4
- Increasing number of training requests across the business
- Frequent product launches driving constant training demand
- Long time to market for new training resources
Odido’s situation is very common in the learning and development field; budget cuts had reduced the L&D team from 14 trainers to 4, whilst the demand for training kept increasing. Training requests were accelerating because new products were being launched rapidly. Staff cuts forced the L&D team to reject training requests.
Dennis realized that the L&D department alone would never be able to meet the high demand for training resources. Training requests would remain unfulfilled and time to market for training resources would be too long. Dennis knew he needed to find a way to scale training output while using only 25% of his previous resources.
Enabling employees to create training at scale
After identifying user-generated content as the most suitable solution, Dennis and his team stumbled upon Easygenerator. With the small learning curve, Dennis found that even those without an e-learning background could create engaging and interactive training material.
As a result, employees within the business could take on the task of creating content. And with didactical support from Easygenerator, Dennis did not have to worry about the quality of the courses. The responsibility for fulfilling training requests shifted from the L&D department to the business units, allowing Dennis and his team to no longer reject requests. L&D became responsible for quality assurance and guidance, shifting away from content creation.
“What made Easygenerator stand out was its very small learning curve, even for people who do not have an e-learning or didactical background.”
Results of creating training 12x faster
Within a year of using Easygenerator company-wide, 100% of training requests are being fulfilled. By enabling employees to generate learning content, training is created 12x faster in Easygenerator.
Dennis and his team no longer must wait around for a training specialist to create a course using difficult, specialized e-learning solutions. Ever since Odido adopted Easygenerator, the number of training resources created has increased fivefold.
500%
increase in training output
12x
faster content creation
100%
training requests fulfilled within one year
How Odido scaled training with employee-created content
Once Dennis and his team found our platform, implementation was easy. Easygenerator runs in the cloud, so there were no lengthy installation procedures required to get started. Employees were able to sign up as authors with their Odido e-mail accounts and begin creating training content immediately.
L&D’s biggest task was making Odido’s employees aware of Easygenerator. Dennis raised awareness by promoting Easygenerator during daily stand-ups, using the internal Facebook page for Odido employees, and organizing workshops. The most important aspect of rolling out Easygenerator was support from executives who assigned business units to start creating training.
Besides promoting Easygenerator, Dennis teamed up with Easygenerator’s customer success team to provide didactical support and course templates.
Q&A
How did Odido use Easygenerator to scale training with fewer L&D resources?
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Odido used Easygenerator to shift course creation from the L&D team to business units. This allowed employees to create training themselves while L&D focused on guidance and quality assurance.
How did Easygenerator help Odido fulfill all training requests?
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Easygenerator made it easy for employees without an e learning background to create training. As a result, L&D no longer had to reject requests and could fulfill 100% of training needs within one year.
How did Odido increase training output fivefold with Easygenerator?
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By enabling employees to generate learning content, Odido removed the bottleneck of relying only on L&D. This led to a fivefold increase in the number of training resources created.
How did Easygenerator reduce time to market for training at Odido?
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Employees could start creating training immediately without complex tools or long onboarding. Training was created 12x faster than before, which reduced delays caused by limited L&D capacity.
What results did Odido achieve with Easygenerator?
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Odido fulfilled all training requests, increased training output by 500%, and created training much faster. The company achieved this while operating with only 25% of its previous L&D resources.
